User Questions and Answers
What is the best way to receive help at any time regarding the ERS?
The Support Pages on the website should contain answers, instructions, videos etc. to all of your questions. Please make this your first point of contact. If you need urgent assistance that you cannot find an answer to on the website, please text Grant on 0275970347 and let him know how to make contact with you.
The Support Pages on the website should contain answers, instructions, videos etc. to all of your questions. Please make this your first point of contact. If you need urgent assistance that you cannot find an answer to on the website, please text Grant on 0275970347 and let him know how to make contact with you.
Is GPS tracking available in the ERS?
The simple answer is yes, but functions are limited. We are currently seeking feedback from users as to what they feel would be a good use of GPS in the app. Get back to Grant if you have anything to say on this matter.
The simple answer is yes, but functions are limited. We are currently seeking feedback from users as to what they feel would be a good use of GPS in the app. Get back to Grant if you have anything to say on this matter.
The app on our device is not working, is there an alternative?
The ERS can be used directly on the web also.
Using the browser on your tablet, go to: creator.zoho.com and enter your username
and password (same ones as the app).
Although using the web based app is a little different from the device app, you will still have a fully operational system for reporting your patrol activities.
The ERS can be used directly on the web also.
Using the browser on your tablet, go to: creator.zoho.com and enter your username
and password (same ones as the app).
Although using the web based app is a little different from the device app, you will still have a fully operational system for reporting your patrol activities.
I have no internet connection, can I still submit reports?
Currently this is not an option, sorry.
Zoho has some limited functionality but it requires a live connection to the internet to submit reports.
Currently this is not an option, sorry.
Zoho has some limited functionality but it requires a live connection to the internet to submit reports.